YITH WooCommerce Pending Order Survey Premium Once installed and configured, you could send an automatic email to users with a pending order, which allows you to establish a relationship with them and, possibly, to ask them if they have found issues during the purchase or the reason why they didn’t complete that order.
You could also stimulate users to give an answer by offering them a discount coupon.

YITH WooCommerce Pending Order Survey Premium In this way you will obtain:

• the answers you need to fix potential obstacles on your e-commerce and to optimize your sales;
• a radical decreased percentage of pending orders;
• …and your customers’ loyalty!